Delivery
 

- Fast & FREE Next Day Delivery for ALL Customers

- No Minimum Order

- FREE Local Same Day Delivery for Urgent Orders

- 5pm Cut Off for Next Day Delivery

- Delivery to your Door, Office Reception, Specific Stock Room Location or Floor

- More than 25 years’ Experience in the Office Supplies Business

- Nationwide Delivery Service

- Furniture Installation Services

 

Local deliveries within a 25 mile radius are handled by our fleet of modern vans by our uniformed friendly drivers. All our vehicles are fitted with satellite tracking.   
 

Our nationwide deliveries are handled by professional and experienced courier and postal services such as Fedex, Royal Mail & UPS. Although depending on supplier direct shipping this may vary.     
 

*Please note there will be some exceptions for Next Day Delivery due to factors outside our control, supplier lead times, back ordered items, size or weights of goods and special orders. If anything is urgent please discuss with our team. As always we will update you with any delays where possible.  
 

*Urgent Same day order cut off is 11.30a for late afternoon delivery. Whilst we endeavour to fulfil all our customer’s requests, in some cases same day deliveries may not be possible due to furniture installations.   
 

*Please note we do not open on Bank Holidays, any orders placed on a Thursday or Friday before 5.30pm will arrive the following Tuesday. You may experience disruption to this over extended holiday periods such as Christmas and New Year.
 

* You can find further information on Proof of Delivery here.


Furniture
 

Please make sure any furniture ordered will:
 

- Fit into the space intended

- Is the correct colour/finish

- Please check if your goods will arrive flat packed or ready assembled

- Please ensure the item will fit through the doors easily; we may ask for measurements if are to deliver and install for you.
- For International Furniture & Installation enquiries please contact us to discuss.

 

* Standard furniture deliveries are made to reception or goods in. If you have any special requirements or would like to use our installation services please contact us.  
 

* Direct supplier deliveries cannot be assembled or installed by ourselves and will be delivered under standard terms mentioned above. If you would like to explore options for assembly and installation please contact us prior to ordering to discuss.
 

*We will advise of lead times and delivery charges applicable when ordering.
 

*For details on returning furniture please see Returns & Credits section below.

 

Returns & Credits
 

If you wish to return an item or a full order because it is no longer required, please call us to make arrangements within 48 hours of delivery. A couple of our suppliers have recently introduced charges for unwanted returns so there may be percentage of 10% - 20% for standard items and up to 35% for furniture, deducted from your credit. These charges may also apply to undelivered items that have been cancelled after we have processed the order.
 

If you wish to return your unwanted order for a credit please post to the below address with a brief description and your details. If our own drivers deliver to you and you wish to arrange a collection please just call us – 01753 670 088
 

FAO: Returns Team
Talking Business (Office Supplies) Ltd
Grantwood House
Unit 31 The Ridgeway
Iver
Buckinghamshire
SL0 9HW
 

*We reserve the right to claim back any delivery/collection fees incurred for unwanted returns.
 

Any orders returned as a result of damage, incorrect goods or similar, will not have any fee’s deducted.

In some cases whereby a return request is submitted too late, we may be able to accept it still with a percentage of the credit deducted.
*We aim to process returns and credits as quickly as possible. Depending on the supplier we have to return to this may take up to 14 days.
 

*For warranty claims within your guarantee period please contact us for further advice.
 

You can find further information on our Returns & Credits Policy here.

 

 

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